About

What computer support specialists do

Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called technical support specialists, support information technology (IT) employees within their organization. Others, called help-desk technicians, assist non-IT users who are having computer problems.

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Work environment

Computer support specialists work in many different industries, including IT, education, finance, health care, and telecommunication.

How to become a computer support specialist

Because of the wide range of skills for different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others. After being hired, many workers enter a training program that lasts for several months.

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Pay

The median annual wage of computer support specialists was $46,260 in May 2010.

Job Outlook

Employment of computer support specialists is expected to grow 18 percent from 2010 to 2020, about as fast as the average for all occupations. Job prospects should be favorable. Applicants with a bachelor’s degree and a strong technical background should have the best job opportunities.

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Compare the job duties, education, job growth, and pay of computer support specialists with similar occupations.

About me
Cristina Negrutu
After working with computers almost all my life, I can say that the experience I earned over the years would be something that proves that I am able to deal with almost all kind of unexpected situations that can occur.

Experience

current job - Computer Support Specialist at Red Hat

Education

Studied at Grigore Moisil Computer Science High School in Iasi, Romania

Contact

Adress : 707390, Iasi, Romania

Email : cristinanegrutu@yahoo.com

Phone number : 0643678900